The journey so far…

PayPal

Senior UX Designer / UX Lead on PayPal Developer

Oct 2021 — Present

As a Senior UX Designer on PayPal Developer, I’m co-leading and crafting an intuitive, elegant developer experience that allows all merchant and developer types (small-to-medium business, large enterprise, etc.) quickly integrate PayPal’s payment integrations, APIs, and tools into their businesses.

My focus areas also include:

• Designing lead-gen tools and products to help Developers explore, experiment, and play with PayPal’s integrations, now and for any future checkout product offering.

• Bringing design thinking and best practices to a growing team that has been engineering and product lead

• Improving design culture around critiques and shareouts

IBM

Design lead on IBM Cloud

Jan 2019 — Oct 2021

As a design lead on Cloud PAL, I led and instrumented the creation of a pattern and asset library built on top of Carbon 10 to bring UX consistency across the IBM Cloud platform for over 200+ services, 80+ design teams, and 500+ developers.

• Cloud PAL saved an average of 2,000 dev and design time per pattern, and IBM Cloud UI teams became 80% per efficient.

• Drove design execution from early-stage low-fi concepts to high-fidelity, interactive prototypes using both sketch and code for key experiences across IBM Cloud.

• Delivered: industry-standard design guidance, developer and designer collaboration tools, quality assurance design process, scalable design system, and a decentralized governance process.

Cohort Coach – Pattern Program

Jan 2020 — March 2020

Patterns is IBM’s six-week Design Education Program for early-career designers. I mentored a team (4 designers) throughout their 6-week onboarding while leading educational sessions on developing leadership skills for fellow coaches and patternites. 

UX Designer and lead, IBM Cloud Platform – IBM Cloud

Nov 2017 — Jan 2019

As a UX designer and lead on Identity & Access Management on IBM Cloud, I designed and drove the unification of both IBM Cloud and Softlayer’s login experience and access management systems. I designed the best possible experiences that not only improved the functionality, utility, and adoption of IAM but aligned and united disparate leadership orgs on a central focus. 

UX / Visual Designer – Z Systems

Jul 2015 – Dec 2017

As a UX and visual designer in z Systems, I was responsible for integrating design thinking into engineering workflows, modernize legacy UIs, and incorporate the IBM Design Language into every facet of the Service Management Suite and z Operational Insights product offerings.

Adobe

UX/UI Designer – Adobe PhoneGap Build

Oct 2013 — May 2014

• Redesigned the interface of the plugin pages to improve plugin findability and searchability.

• Created an onboarding experience to lowered barriers of entry to new users while increasing new user engagement.

Software Engineer Intern – Adobe Acrobat

Summer 2014

• Designed and implemented a user dashboard for a Jenkins-based distributed build system that allows developers to drill down in detail within different branches of code.

• Engineered clean data visualizations that elucidated data and simplified developer workflow by 25%.

• Designed and built tools that expedited and facilitated the Acrobat organization’s move into a continuous delivery model.

• Won the Adobe Intern Expo Fair for most Business Productive

Marketing Intern – Adobe Higher Ed

Summer 2013

• Worked with the Student Business and Campaign teams on Adobe’s Make it with
  Creative Cloud Back to School campaign.

• Conducted a competitive review and analysis on emotional branding for campaigns.
  Contributed with the Adobe team on ideation around social media strategy and opportunities in mobile marketing.

• Analyzed student experience on Adobe.com and related web proprieties such as Behance.